User Data Deletion
Service: SIDEM · Operator: VisenX Inc. · Last updated: 2026-07-08
Users of SIDEM may request deletion of the personal data we hold about them. Use any of the methods below.
Delete in the App
- App → Account/Settings → Delete account removes your account and related personal data.
- To unlink only Facebook Messenger, choose Unlink Messenger in recipient management.
Request by Email
- To: visenx.inc@gmail.com
- Subject: [Data Deletion Request] SIDEM
- Body: include the email address or nickname used at sign-up (for identity verification).
Scope & Processing
- Scope: nickname, email, opted-in phone number, device/push tokens, messaging identifier (PSID), etc.
- SOS voice recordings auto-delete after 30 days and can be deleted immediately on request.
- Timeline: destroyed without undue delay after identity verification (within 30 business days).
- Data under a legal retention obligation is destroyed after that period.
Contact
Email visenx.inc@gmail.com